Privacy Policy

Last updated: July 27, 2026

Solyra® Moroccan Lanterns ("we," "our," or "us") operates https://solyramoroccan.com (the "Site"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information We Collect

We collect various types of information for various purposes to provide and improve our Service to you.

1.1. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:

• Name (first and last)
• Email address
• Phone number
• Billing and shipping address
• Payment information (e.g., credit card details, processed securely by third-party payment processors)

1.2. Usage Data

We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

1.3. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Types of Cookies We Use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
• Advertising Cookies: Used to serve you with advertisements that may be relevant to you and your interests.

2. How We Collect Data

We collect data through various methods, including:

• Direct Interactions: When you fill out forms on our Site (e.g., during checkout, account registration, or newsletter sign-up).
• Automated Technologies: Through cookies, web beacons, and other tracking technologies as you navigate our Site.
• Third-Party Services: From analytics providers, advertising networks, and payment processors.

3. Purpose of Data Collection

Solyra® Moroccan Lanterns uses the collected data for various purposes:

• To provide and maintain our Service
• To process and fulfill your orders, including payment processing and shipping
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information (marketing purposes)
• For targeted advertising and personalization of content

4. Disclosure of Data to Third Parties

We may share your Personal Data with third-party service providers to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

• Payment Processors: We use third-party payment processors (e.g., Shopify Payments, PayPal) to handle transactions. Your payment information is directly provided to these processors, and we do not store your full payment card details.
• Shipping Carriers: We share your shipping address and contact information with shipping carriers (e.g., USPS, UPS) to deliver your orders.
• Analytics Providers: We use third-party analytics services like Google Analytics to track and report website traffic. These services may collect information about your usage of our Site.
• Advertising Platforms: We may share data with advertising platforms such as Meta (Facebook/Instagram), TikTok, and Snapchat for targeted advertising, measurement, and optimization of our ad campaigns.
• Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Solyra® Moroccan Lanterns, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.

5. Data Retention

Solyra® Moroccan Lanterns will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your Personal Data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure (right to be forgotten): You have the right to request that we erase your Personal Data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Solyra® Moroccan Lanterns relied on your consent to process your personal information.

To exercise any of these rights, please contact us at support@solyramoroccan.com. We may ask you to verify your identity before responding to such requests.

6.1. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have specific rights regarding your personal information, including the right to know what personal information is collected, used, shared or sold, the right to delete personal information, and the right to opt-out of the sale of personal information. Solyra® Moroccan Lanterns does not sell personal information.

7. Children's Privacy (COPPA Compliance)

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@solyramoroccan.com
• By visiting this page on our website: https://solyramoroccan.com/contact